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Last updated: [22/12/2025]

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This Privacy Policy describes how personal information is collected, used, and disclosed when you visit or interact with this website.

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1. Data Controller

The data controller for this website is:

Roberta Prati
Operating under the name RubyMakeThings
United Kingdom

For any privacy-related enquiries, you may contact me via the contact details provided on this website.

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2. Information Collected

I may collect and process the following types of information:

2.1 Information you provide directly

When you contact me via this website, email, or other communication channels, you may provide personal information such as:

Name

Email address

Shipping address (for completed orders)

Details related to commission requests

Any other information you choose to share voluntarily

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2.2 Automatically collected information

When you visit this website, certain technical information may be collected automatically, including:

IP address

Browser type and version

Device and operating system information

Pages visited and time spent on the site

This information is collected for security, analytics, and website functionality purposes.

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3. Purpose of Data Processing

Personal data is collected and processed for the following purposes:

To respond to enquiries and commission requests

To communicate with clients during the commission process

To fulfil and deliver orders

To comply with legal and regulatory obligations

To maintain the security and functionality of the website

Personal data is not used for automated decision-making or profiling.

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4. Legal Basis for Processing

Personal data is processed under one or more of the following legal bases, in accordance with UK GDPR:

Performance of a contract (e.g. fulfilling a commission or order)

Legitimate interests (e.g. responding to enquiries, operating the website)

Legal obligations

Consent, where applicable

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5. Payments

This website does not process or store payment card details.

Payments for commissions or products are handled through:

Bank transfer

Third-party platforms (such as Etsy), where applicable

When payments are processed via third-party platforms, their respective privacy policies apply.

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6. Data Storage and Hosting

This website is hosted on the Wix.com platform.

Wix.com provides the online infrastructure for this website and may store data on secure servers protected by firewalls and industry-standard security measures.
Wix acts as a data processor in accordance with applicable data protection regulations.

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7. Data Sharing

Personal data is not sold or rented to third parties.

Data may be shared only where necessary:

With service providers involved in website hosting or delivery services

With postal or courier services for order fulfilment

To comply with legal obligations or lawful requests by authorities

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8. International Data Transfers

Where data is transferred outside the UK or EEA, appropriate safeguards are applied in accordance with UK GDPR requirements.

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9. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or record-keeping requirements.

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10. Your Rights

Under UK GDPR, you have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data

Object to or restrict processing

Request data portability

Requests can be made by contacting me using the details provided on this website.

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11. Cookies

This website may use cookies or similar technologies to ensure proper functionality and improve user experience.

Cookie usage and preferences are managed via the website’s cookie consent tools.

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12. Changes to This Policy

This Privacy Policy may be updated from time to time to reflect legal or operational changes.

Any updates will be posted on this page, and continued use of the website constitutes acceptance of the updated policy.

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13. Contact

For questions regarding this Privacy Policy or the handling of personal data, please contact me via the contact information provided on this website.